| Feature/Service | Starter Support ($299/mo) | Pro Support $(699/mo) | Pro+ Support ($999/mo) |
| Unlimited Remote IT Support | ✔ | ✔ | ✔ |
| Device Monitoring & Optimization | ✔ | ✔ | ✔ |
| New Device Setup & Configuration | ✔ | ✔ | ✔ |
| Priority Response Time | – | ✔ | ✔ |
| Cybersecurity Threat Monitoring | – | ✔ | ✔ |
| Cloud Backup Management | – | ✔ | ✔ |
| Monthly IT Health Report | – | ✔ | ✔ |
| Vendor & Software Liaison | – | ✔ | ✔ |
| 24/7 Emergency Support | – | – | ✔ |
| On-Site Support (Travel Rates Apply) | – | – | ✔ |
| Dedicated Account Manager | – | – | ✔ |
Starter –
299/mo
Great for small teams
Reliable remote IT support for growing teams. Includes unlimited helpdesk, device monitoring & optimization, and new device setup & configuration. Best for businesses that want expert support without on-site needs or advanced security. Standard response times during business hours.
Pro –
$699/mo
Best value for growing businesses
Everything in Starter plus priority response, active cybersecurity threat monitoring, cloud backup management, and monthly IT health reports. Ideal for teams that need faster help, continuous protection, and proactive maintenance to prevent issues before they impact work.
Pro+ –
$999/mo
Full-service IT partnership
Our most comprehensive plan. Includes all Pro features plus 24/7 emergency support, on-site support (travel rates apply), and a dedicated account manager. Designed for businesses that need guaranteed responsiveness, white-glove service, and hands-on guidance.
